Owner Frequently Asked Questions
Answers to the most common questions from our property owners. If you have additional questions, please contact us!
Owner FAQ
Am I required to make my property available to Section 8?
No; however section 8 is a guaranteed rent program paid by HUD/government program housing. Section 8 prospects still go thru the same vigorous backgrounds with an additional 2 inspections by Section 8/HUD. Our company is Section 8 and Housing authorized.
Are you licensed?
Yes, I have a Brokers' real estate license, as well as I and the staff are members of NARPM. We continue and exceed our educational requirements regarding all aspects of real estate and property management throughout the year.
Can I reach you after hours?
We have a dedicated line for property management Owners and Tenants. We know that sometimes after-hour issues do arise and some of our clients are out of state and overseas making the time difference challenges.
Do you sell real estate too?
We have an affiliation with our sister company which has a dedicated team at Scates Realty & Investment Properties to help our Property Management Investors. By utilizing this dedicated team we are able to assist your real estate needs proficiently.
How long of a lease do you sign?
Leases are generally 12 months. Anything over 12 months not only will require owner approval but additional witnesses for the tenants.
There is a sister affiliation with Pink Door Holiday Homes, Inc. that handles short-term property management and vacation rentals for some of our landlords that also have short-term properties. Those leases are from a minimum of 2 days to weekly and/or monthly.
There is a sister affiliation with Pink Door Holiday Homes, Inc. that handles short-term property management and vacation rentals for some of our landlords that also have short-term properties. Those leases are from a minimum of 2 days to weekly and/or monthly.
What type of reports do I get and how often?
We send out notifications that the owner portal has been updated regarding monthly statements, 12-month cash flow at a glance, quarterly inspection reports and storm update preps when needed, invoice, and any other reports available including the landlord/owner handbook for owners in one easy location.
How soon can you start managing my property?
We are able to perform an intake on the rental property as soon as we receive the signed documents and access to the home. Marketing within a 24-48 hr turnaround depending on house availability.
Do I get to see the lease or sign it?
Once a tenant is approved we'll send you a copy of the executed lease. You will need that for tax and insurance purposes.
How and when do I get my checks?
We send all owner payments thru to your bank by ACH Direct Deposit by the 15th of the current month.
Who holds the tenant security deposit?
Pink Door Management holds the security deposit in the required Florida non-interest bearing account at MainStreet Community Bank.
How much security deposit do you charge the tenant?
The tenant is charged a sliding scale starting at equivalent to the first month's rent.
Can you put the money directly into my account?
Yes, we utilize the ACH services for direct deposit.
How is rent collection handled?
Tenants have the ability to pay their rents online for ease and convenience.
What type of properties do you manage?
We manage Single Family Homes, Condos/Townhomes, Multi-family, and small apartments.