Owner FAQS

Owner FAQS

Owner Frequently Asked Questions

Q: Am I required to make my property available to Section 8?

A: No; however section 8 is a guaranteed rent program paid by HUD/government program housing. Section 8 prospects still go thru the same vigorous backgrounds with an additional 2 inspections by Section 8/HUD. Our company is Section 8 and Housing authorized.

Q: Are you licensed? 

A: Yes, I have a Brokers' real estate license, as well as I and the staff are members of NARPM. We continue and exceed our educational requirements regarding all aspects of real estate and property management throughout the year.

Q: Can I reach you after hours? 

A: We have a dedicated line for property management Owners and Tenants. We know that sometimes after-hour issues do arise and some of our clients are out of state and overseas making the time difference challenges.

Q: Can you put the money directly into my account?

A: Yes, we utilize the ACH services for direct deposit.

Q: Do I get to see the lease or sign it?

A: Once a tenant is approved we’ll send you a copy of the executed lease. You will need that for tax and insurance purposes.

Q: Do you sell real estate too? 

A: We have an affiliation with our sister company which has a dedicated team at Scates Realty & Investment Properties to help our Property Management Investors. By utilizing this dedicated team we are able to assist your real estate needs proficiently.

Q: How and when do I get my checks?

A: We send all owner payments thru to your bank by ACH Direct Deposit by the 15th of the current month.

Q: How is rent collection handled?

A: Tenants have the ability to pay their rents online for ease and convenience.

Q: How long of a lease do you sign?

A: Leases are generally 12 months. Anything over 12 months not only will require owner approval but additional witnesses for the tenants.
There is a sister affiliation with Pink Door Holiday Homes, Inc. that handles short-term property management and vacation rentals for some of our landlords that also have short-term properties. Those leases are from a minimum of 2 days to weekly and/or monthly.

Q: How much security deposit do you charge the tenant?

A: The tenant is charged a sliding scale starting at equivalent to the first month’s rent.

Q: How soon can you start managing my property?

A: We are able to perform an intake on the rental property as soon as we receive the signed documents and access to the home. Marketing within a 24-48 hr turnaround depending on house availability.

Q: What type of properties do you manage?

A: We manage Single Family Homes, Condos/Townhomes, Multi-family, and small apartments.

Q: What type of reports do I get and how often?

A: We send out notifications that the owner portal has been updated regarding monthly statements, 12-month cash flow at a glance, quarterly inspection reports and storm update preps when needed, invoice, and any other reports available including the landlord/owner handbook for owners in one easy location.

Q: Who holds the tenant security deposit?

A: Pink Door Management holds the security deposit in the required Florida non-interest bearing account at MainStreet Community Bank.

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